Shipping & Returns
Shipping Policy
Delivery:
1 The Product(s) are delivered to the delivery address indicated when placing the Order.
2 Any delivery times indicated are estimates and serve as a guide only, and may vary according to the destination & postal delivery timelines.
3 In-stock Product(s) will usually be dispatched within 2 to 3 Business Day, or within 7 to 10 Business Day during peak season.
4 All items will be sent with tracking number which will be provided via email.
Return & Exchange Policy
Returns & Refunds:
1 All sales are final.
2 Should the Customer discover any fault or damage with the Product(s) within 7 days of receipt, the Customer must contact Yarnimaniacs and provide photo evidence of fault or damage for consideration of return and refund. Yarnimaniacs cannot be held responsible for misuse or accidental damage caused by the Customer.
3 If Yarnimaniacs determines a refund is in order, Yarnimaniacs will provide Customer with instructions for return.
4 No returns will be accepted without prior contact between Customer and Yarnimaniacs.
5 It is up to the discretion of Yarnimaniacs to refund return postage costs. If Yarnimaniacs determines a refund is appropriate, Customer must provide proof of postage costs.